Privacy Policy

Last updated: October 27, 2026

1. Overview

This Privacy Policy explains how RaioPhysics ("RaioPhysics," "we," "us," or "our") collects, uses, and protects information when you visit our website or contact us. We provide remote medical physics support to radiation oncology clinics, and we take privacy seriously.

By using this website, you agree to the practices described here. If you do not agree, please do not use the site.

2. Information We Collect

Information you give us. When you complete our contact form, call us, or email us, we may collect your name, email address, phone number, clinic or organization name, job title, and the contents of your message.

Information collected automatically. Like most websites, we and our service providers may automatically collect technical information such as your IP address, browser and device type, pages viewed, time spent on pages, referring website, and approximate location. This helps us understand how the site is used and improve it.

3. How We Use Information

  • To respond to your inquiries and schedule consultations
  • To provide, manage, and improve our services and website
  • To understand how visitors use the site and measure the performance of our marketing
  • To keep the site secure and prevent misuse
  • To meet legal and regulatory obligations

4. Cookies, Analytics, and Advertising

Our website is hosted on Squarespace, which uses cookies and similar technologies to operate the site and provide basic analytics. We may also use third-party tools such as Google Analytics, Microsoft Clarity, and LinkedIn advertising tools to understand site activity, view aggregated interaction patterns, and measure our advertising.

These tools may set cookies or collect usage data (for example, clicks, scrolling, and page views) and may record how visitors interact with a page. We configure them not to capture the text you type into form fields. You can control cookies through your browser settings or our cookie banner, if one is shown. Blocking some cookies may affect how the site works.

5. How We Share Information

We do not sell your personal information. We share it only when needed to run our business:

  • Service providers that help us operate the website, email, phone, scheduling, analytics, and advertising (for example, Squarespace, Google, Microsoft, and LinkedIn). They may use the information only to provide services to us.
  • Legal and safety reasons, such as responding to lawful requests, enforcing our agreements, or protecting rights, safety, and security.
  • Business changes, such as a merger or sale, in which case information may be transferred to the successor.

6. Patient Information and HIPAA

Please do not send patient information through this website, the contact form, or email. This site is not designed to receive protected health information (PHI). Our contact form is for general inquiries about our services only.

When we perform services for a clinic, we handle patient information only under a signed agreement, including a HIPAA Business Associate Agreement where required, and through the clinic's approved secure systems. That work is governed by those agreements and applicable law, not by this website policy.

7. Data Retention

We keep inquiry and contact information only as long as needed to respond to you, maintain our business relationship, and meet legal and accounting requirements. We then delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

You may ask us to access, correct, or delete the personal information you have given us, or ask us to stop contacting you, by emailing contact@raiophysics.com. We will respond within a reasonable time and as required by law.

California and Oregon residents. Depending on where you live, you may have additional rights under state privacy laws, such as the rights to know, delete, and correct the personal information we hold, and to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise any right, contact us using the details below. We will not discriminate against you for doing so.

10. Third-Party Links

Our site may link to other websites, such as professional organizations or social media. We are not responsible for their privacy practices. Please review their policies.

11. Children's Privacy

Our website and services are intended for healthcare professionals and organizations. We do not knowingly collect information from children under 13.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Changes take effect when posted.

13. Contact Us

RaioPhysics
Email: contact@raiophysics.com
Phone: (701) 203-3188